These Terms & Conditions ("Terms") govern your access to and use of the website, telehealth services, consultations, wellness programs, and related services offered by Better Within Rx ("Better Within Rx," "we," "us," or "our"). By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
Our website provides information about Better Within Rx and our services, and allows you to request a discovery call, complete intake, and coordinate consultations. Use of our website is limited to lawful, personal, non-commercial purposes. You agree not to misuse the website, attempt to gain unauthorized access to any part of it, or interfere with its operation.
Better Within Rx provides physician-guided telehealth consultation and wellness services, which may include:
A discovery call or consultation is a clinical conversation and does not guarantee that any particular treatment, medication, or therapy will be prescribed. All care decisions are made by a licensed provider based on clinical assessment and your individual circumstances.
Information on our website and during consultations is for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on our website or discussed during a consultation.
Some services are delivered through telehealth. By participating, you acknowledge that telehealth involves the use of electronic communications and that there are potential limitations and risks, including technical failures and the possibility that an in-person visit may be deemed more appropriate. You consent to receive services via telehealth where offered.
Our services are intended for individuals 18 years of age or older. By using our services, you represent that you are at least 18 years old and legally able to enter into these Terms.
If you create an account, you are responsible for maintaining its security and for all activity under it. You agree to provide accurate, current, and complete information when requesting services or completing intake, and to update it as needed. Inaccurate or incomplete health information may affect the quality and safety of your care.
Certain services may require payment of fees, which will be disclosed before you commit. Payments are typically processed through our third-party payment processor. Unless otherwise stated, consultation fees are for the consultation itself and are separate from the cost of any treatment, laboratory testing, or medications.
Refund eligibility, if any, depends on the service and will be communicated before purchase. Fees for completed consultations are generally non-refundable. If you believe a charge is incorrect, please contact us promptly.
All content on our website, including text, graphics, logos, and design, is owned by or licensed to Better Within Rx and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our written permission.
You agree not to:
We may work with third parties, including laboratories, pharmacies, and payment processors, to deliver our services. We are not responsible for the practices of these third parties, and their terms and privacy policies may apply to your interactions with them.
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted or error-free.
To the fullest extent permitted by law, Better Within Rx and its affiliates, providers, officers, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim arising out of these Terms is limited to the amount you paid us for the service giving rise to the claim.
You agree to indemnify and hold Better Within Rx harmless from claims, damages, and expenses arising from your use of our website or services, your violation of these Terms, or your violation of any law or third-party rights.
We may update these Terms from time to time. The most current version will be posted on our website with the effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with applicable law, without regard to conflict-of-law principles. You agree to submit to the jurisdiction of the appropriate courts for any disputes arising out of these Terms.
If you have questions about these Terms, please contact us: